Privacy Policy
How we handle your information.
Effective June 3, 2026. This policy explains what we collect, how we use it, and your choices — including how text-message (SMS) consent works.
Who we are
Karcin Automotive, LLC (“Karcin,” “we,” “us,” or “our”) is an independent automotive brokerage and concierge service located at 163 E. Main Street, Suite #297, Little Falls, NJ 07424. We help customers lease, finance, purchase, and source vehicles through licensed dealership and lender partners. You can reach us at info@karcinauto.com or (973) 218-4898.
Information we collect
We collect information you provide directly and information about how you use our site:
- Contact & inquiry details — name, email, phone number, and the vehicle, budget, timeline, trade-in, and credit-range information you share through our forms, chat, calls, or texts.
- Communication preferences & consent — the channels (call, text, email) you have agreed to and a record of that consent.
- Usage & device data — basic analytics such as pages visited and general location, collected to operate and improve the site.
How we use your information
- To respond to your inquiry and assist with your vehicle search.
- To coordinate lease, finance, purchase, sourcing, or trade-in options with licensed dealership and lender partners on your behalf.
- To send you service-related and, where you have consented, promotional communications about your search and relevant offers.
- To operate, secure, and improve our website and services.
- To comply with applicable law and our legal obligations.
SMS / text messaging & mobile opt-in
When you provide your mobile number and opt in — for example by checking the SMS consent box on one of our forms, texting us first, or asking us to text you — you agree to receive text messages from Karcin Automotive, LLC related to your vehicle search and account, and (where separately indicated) promotional messages such as lease offers and reminders.
- Message frequency varies based on your activity and requests.
- Message & data rates may apply.
- Reply STOP at any time to opt out, or HELP for help. You can also email info@karcinauto.com.
- Consent to receive text messages is not a condition of any purchase or service.
We do not sell, rent, or share your mobile phone number or your SMS/text-messaging opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in information may be shared only with the service providers that help us deliver our messaging (for example, our SMS platform), and never for their independent marketing. This information is excluded from any other information-sharing described in this policy.
How we share information
Outside of the mobile opt-in data described above, we share information only as needed to deliver our service: with the licensed dealership and lender partners you ask us to work with, and with service providers (such as hosting, CRM, analytics, and communications vendors) acting on our behalf under confidentiality obligations. We may also disclose information where required by law. We are not in the business of buying or selling leads, and we do not sell your personal information for money.
Your choices & rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of any communication channel at any time (reply STOP to texts, unsubscribe from emails, or tell us by phone). To make a privacy request, email info@karcinauto.com or use our Do Not Sell or Share My Personal Information page. We will confirm completion through your preferred contact channel.
Data retention & security
We retain personal information for as long as needed to provide our services and meet legal requirements, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the effective date above. Questions? Contact info@karcinauto.com.
Karcin Automotive, LLC · 163 E. Main Street, Suite #297, Little Falls, NJ 07424 · See also our Terms of Service.